Shipping & Delivery
Shipping & Delivery
Tracked Shipping with Free Delivery Available for a Limited Time
At Lumoria, your comfort begins the moment you place your order. For a limited time, we're pleased to offer free tracked shipping on eligible orders shipped to:
- United States
- United Kingdom
- Canada
- Australia
- New Zealand
- This promotional offer is subject to change and may be modified or discontinued at any time without notice. If shipping fees apply, they will be clearly presented at checkout before your payment is completed.
Processing & Delivery Times
All orders are processed within 2–4 business days. Once dispatched, typical delivery estimates are:
| Region | Estimated Delivery |
|---|---|
| United States | 8–15 business days |
| United Kingdom | 8–15 business days |
| Canada | 8–15 business days |
| Australia & New Zealand | 8–15 business days |
During peak periods such as holidays or promotional events, delivery may take up to 14–21 business days.
Maximum delivery window: 45 business days.
Please note: Delivery times exclude order processing and potential customs delays.
Expanding Our Reach
We're always working to make Lumoria more accessible. While we currently ship to select countries, we’re actively exploring options to expand our shipping network. Availability may increase over time as we grow and open up new regions for delivery.
Tracked Shipping & Expedited Options
All Lumoria orders include tracked shipping by default. You’ll receive a tracking number via email once your order has been shipped.
Looking for faster delivery? We also offer optional expedited shipping services at checkout for an additional cost, depending on your location and available carriers.
Track My Order
To view real-time tracking updates and more details about your order, please visit:
If your tracking link shows “No information available,” please allow up to 2–5 business days for it to update. Still not showing? Reach out to our support team anytime.
Customs & Import Duties
Import taxes, duties, or related fees may apply depending on your country's regulations. These costs are the responsibility of the customer. By purchasing from Lumoria, you acknowledge that your package may be subject to customs fees upon arrival.
Incorrect or Undeliverable Addresses
Please double-check your shipping address at checkout. Lumoria is not responsible for delays or losses due to incorrect or incomplete address information. If an error occurs on our side, we’ll ensure a replacement is sent at no extra cost to you.
Questions?
We’re here to help every step of the way. If you have any concerns or need assistance with your order, feel free to contact us at:
📩 support@lumoriaofficial.com